Last Updated: June 2026
At Divine Beam and Baby Beam, we respect and protect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store and protect the information you provide when using our website, www.divinebeam.com.co.
Who we are
Divine Beam is a brand dedicated to the creation and sale of jewelry, handcrafted decorative pieces, and symbolic and spiritual items. Baby Beam is a Divine Beam collection focused on jewelry for babies and children.
Our website is: https://www.divinebeam.com.co
Information we collect
We may collect personal information when you:
- Make a purchase.
- Contact us through contact forms.
- Subscribe to newsletters.
- Request information about our products or services.
- Create an account on our website.
The information collected may include:
- First and last name.
- Email address.
- Telephone number.
- Shipping and billing address.
- Information related to orders and purchases.
- Technical data such as IP address, browser type and access device.
Use of information
We use the information collected to:
- Process and manage orders.
- Fulfill shipping requests.
- Provide customer support.
- Respond to inquiries and requests.
- Improve our products, services and website experience.
- Send communications related to orders, promotions or updates when the user has authorized receiving them.
- Comply with applicable legal, accounting and tax obligations.
Cookies
Our website may use cookies to improve the browsing experience.
Cookies allow us to:
- Remember user preferences.
- Maintain active sessions.
- Analyze website traffic and performance.
- Facilitate purchasing and navigation processes.
Users may configure their browsers to reject or delete cookies; however, some website features may not function properly as a result.
Forms
When visitors complete forms on our website, we collect the information voluntarily provided, as well as certain technical data necessary to prevent spam and protect website security.
Third-party content
Our website may include embedded content from third parties, such as images, videos or external services.
These third-party websites and services may collect information about users in accordance with their own privacy policies. We encourage users to review those policies before interacting with such services.
Payments and security
Payments made through our website may be processed by third-party electronic payment providers.
Divine Beam does not store complete credit or debit card information. Financial information is managed directly by the relevant payment providers under their own security standards.
We implement reasonable measures to protect personal information against unauthorized access, loss, misuse or disclosure.
Data retention
We will retain personal information only for as long as necessary to:
- Fulfill the purposes described in this Policy.
- Comply with legal, accounting or tax obligations.
- Resolve disputes or claims.
Data subject rights
Subject to applicable law, users may have the right to:
- Access the personal information we hold about them.
- Request updates or corrections to their information.
- Request the deletion of their data when legally applicable.
- Withdraw consent previously granted for data processing.
- Submit inquiries or complaints regarding the processing of their personal information.
To exercise any of these rights, please contact us through the channels provided below.
Contact
If you have questions regarding this Privacy Policy or the processing of your personal information, you may contact us at:
Email: contacto@divinebeam.com.co
Changes to this policy
We reserve the right to update this Privacy Policy at any time to reflect legal, operational or technological changes. Any modifications will be published on this page together with the corresponding update date.